Now more than ever, the attention of job-seekers is turning to companies that offer a unique culture, non-traditional management hierarchy, and flexible policies that allow employees to lead well-balanced lives. This increasingly European approach to workplace norms may cause companies a heap of trouble in coming months as more jobs become available, and retention becomes a concern of traditional “dinosaur” CEOs. This will be particularly true of bosses who extended hours, cut pay, nixed benefits, and laid-off workers en masse in 2009. On top of knowing that new Gen-Y friendly companies are out there, employees who work for dinosaurs will remember if they’ve been treated poorly and abused in the name of “tough economic times”, and aren’t likely to forgive. Staying in an office where they felt undervalued will no longer seem logical, and many will opt to leave for more charismatic and innovative employers.
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One such innovative leader is inbound marketing and web analytics company Hubspot. With an almost revolutionary approach to running a business, HubSpot’s leaders have basically handed employees the reins. Bear in mind, this is no “Mom and Pop Shop” where employees wear Hawaiian shirts on Fridays. HubSpot is a hugely successful company with well over 100 employees. The stakes were high, but HubSpot firmly believes that their approach to conducting business is the best all-around fit for management and staff alike, and it seems to be working!
“A “common sense” policy really governs everything our employees do,” says Joe Sharron, Director of Talent Acquisition at HubSpot.
Here’s a look at some of the more unique offerings on the corporate table at this company. Traditional corporate types, hold onto your hats…
HubSpot TV on Fridays
This is a Good Morning America style podcast that HubSpot hosts weekly. With as many as 100 local business owners, marketing professionals, and prospective hires present at the live recordings, HubSpot invites people in from the streets to showcase the latest developments in inbound marketing. Before and after the taping, refreshments, including cold beer, are served, as employees network and socialize with guests. The likes of MC Hammer and the Founder of Twitter have made appearances, as have various venture capitalists and entrepreneurs. HubSpot TV is currently one of the most popular podcasts on the Web.
Ping Pong Tournaments
They periodically hold internal tournaments, and all employees, including executives, participate. Needless to say, these can get very competitive!
No Door Policy
HubSpot has, of course, taken the “Open Door Policy” one step further and, um, removed their doors. Actually, even the executives don’t use offices.
Companies seem to be realizing that open communication is essential to employee happiness. Meeting behind closed doors screams “corporate gossip” and makes employees feel ill-at-ease regarding their job security and their performance. At HubSpot, it’s all about transparency. Employees know they can approach each other at any time, and never feel as though they are being discussed or talked badly about behind closed doors.
Dress Code
There isn’t one. Most people opt for casual or business casual.
Social Media
As you may have guessed, social media is strongly encouraged here. Employees blog, Tweet, Book Faces on FaceBook, and Link In on a regular basis, with no restrictions on content.
Vacation Policy
HubSpot’s new policy states that in 2010, there is no formal vacation policy. No forms necessary, no permission needed, and no limits on how much vacation time you can take, and no accrual or carryover issues. Once again, common sense is the name of the game.
What’s the Catch
Thanks to the office beer coolers and fully stocked refrigerators, you may fall victim to the “HubSpot 15”.
So What?
As you might imagine, HubSpot does not anticipate having any retention problems in 2010, partially because they hire well to begin with, and largely because of these amazing policies that have many desk-jockeys green with envy. In 2009, the company was pleased to report a total of zero layoffs. Since the beginning of the recession, they have grown by 350%. Get the picture?
“I’ve been recruiting for many years,” says Sharron. “You can always tell when someone works for a good company because they are literally impossible to recruit. At HubSpot, we make it our intention not just to have appealing policies in place, but to offer our employees a way of life.”
To learn more about HubSpot visit: www.hubspot.com
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